Billing Terms & Conditions for Spa and Salon Products
1. Payment Methods:
Customers can make payments for spa and salon products using the following methods:
- Credit/Debit Cards
- Other approved payment methods like Zelle, Venmo, Cash, Gift Cards
2. Payment Due Date:
All product orders must be paid for at the time of purchase or in accordance with any agreed-upon terms between the customer and The Essential Brazilian Spa.
All Spa services must be booked with 50% payment down, and the remaining 50% is due at the time of service unless otherwise agreed upon between the customer and The Essential Brazilian Spa.
3. Pricing and Product Descriptions:
We strive to provide accurate product descriptions and pricing information on our website. However, The Essential Brazilian Spa reserves the right to correct any errors or inaccuracies. Customers will be notified of any changes before their order is processed.
4. Shipping and Delivery:
a. Shipping Methods: We offer various shipping methods, and customers can select their preferred shipping option during the checkout process. Shipping costs may vary based on the selected method and destination.
b. Delivery Time: Estimated delivery times are provided on our website and may vary depending on the customer’s location. The Essential Brazilian Spa is not responsible for any delays caused by third-party shipping carriers.
c. International Shipping: The Essential Brazilian Spa currently does not offer international shipping on orders.
5. Returns and Refunds:
a. Return Policy: Customers may return spa and salon products within 30 days of receiving their order, provided the products are in their original, unused condition.
b. Refund Process: Refunds will be processed within 7-10 business days of receiving the returned products. Shipping fees are non-refundable.
c. Return Shipping Costs: Customers are responsible for return shipping costs unless the return is due to an error on the part of The Essential Brazilian Spa.
6. Product Warranty:
The Essential Brazilian Spa does not provide a warranty on products. If the product is damaged or defective, customers are eligible for an exchange.
7. Privacy & Security:
The Essential Brazilian Spa takes the privacy and security of customer payment information seriously. We use secure payment processing methods to protect financial data. Any information collected will be used solely for billing and record-keeping purposes.
8. Disputed Charges:
If a customer believes there is an error on their bill, they should contact us within 15 days of receiving the invoice to resolve the issue. The Essential Brazilian Spa will investigate and attempt to resolve the dispute promptly.
9. Changes to Terms & Conditions:
The Essential Brazilian Spa reserves the right to change these billing terms and conditions at any time. Customers will be notified of any changes, and the updated terms will be posted on our website.
10. Governing Law:
This agreement is governed by the laws of Texas. Any disputes or claims arising from or related to this agreement will be subject to the exclusive jurisdiction of the courts in Texas.
By making a purchase through The Essential Brazilian Spa, customers acknowledge that they have read, understood, and agreed to these billing terms and conditions.
The Essential Brazilian Spa Contact Information:
- Address: 10713 Ranch Road 620 North Austin Texas 78726 | Suite 201
- Phone: 512 963 2940
- Email: firstname.lastname@example.org
- Website: theessentialbrazilianspa.com